Privacy
policy.

Last updated: October 2026

RVR Collective LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rvrcollective.com.

Information We Collect

Information you provide directly:

• Name and email address (when you contact us or sign up)
• Phone number (if provided)
• Shipping and billing address (when making a purchase)
• Payment information (processed securely by Stripe)
• Any other information you choose to provide

Information collected automatically:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies
• A referral cookie, kept for up to 60 days, if you arrive through one of our partners' links, so we can credit that partner if you place an order or book a call. It is set only by our site and is not used to follow you elsewhere.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Respond to your inquiries and provide customer support
• Send transactional emails (order confirmations, shipping updates)
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Detect and prevent fraud
• Comply with legal obligations

Analytics & Advertising

We use the following third-party services:

• Google Analytics: To understand how visitors use our website (pages viewed, time on site, device and approximate location) so we can improve it.
• Google Ads: To measure which of our ads lead to visits, enquiries and purchases, and to show our ads to people who may be interested in them.
• Meta Pixel (Facebook / Instagram): To measure the effectiveness of our advertising and to show relevant ads on Facebook and Instagram.

These services use cookies and similar technologies that collect online identifiers (such as cookie IDs and IP address) and information about your activity on our site.

Visitors in the United States: analytics and advertising cookies are on by default. You can turn advertising cookies off at any time with Your Privacy Choices (in the footer of every page, and below). We also honor the Global Privacy Control (GPC) browser signal as a request to opt out of advertising cookies.

Visitors outside the United States (including the EU, EEA, UK and Switzerland): analytics and advertising cookies stay off unless you accept them in our cookie banner, and you can change your choice at any time.

You can also opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, manage Google ad personalization at adssettings.google.com, and manage your Facebook ad preferences in your Facebook settings.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

You can change your cookie choices at any time with Your Privacy Choices, and you can also block or delete cookies in your browser settings. Note that disabling essential cookies may affect your experience on our website.

Payment Security

All payment information is processed securely through Stripe. We do not store your credit card details on our servers. Stripe is PCI-DSS compliant and uses industry-standard encryption to protect your payment information.

Information Sharing

We do not sell your personal information for money, and we do not trade or rent it. However, allowing Google and Meta to collect online identifiers and browsing activity through cookies on our site, to measure and personalize ads, may count as a “sale”, “sharing” or “targeted advertising” under some U.S. state privacy laws (such as those of California, Colorado, Connecticut, New Jersey, Texas and Virginia). You can opt out at any time with Your Privacy Choices. We do not knowingly sell or share the personal information of anyone under 16.

We may also share your information with:

• Advertising and analytics partners: Google and Meta, as described above
• Service providers: Companies that help us operate our business (payment processors, shipping carriers, email services)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order records are retained for accounting and legal purposes.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Receive a copy of your information in a portable format
• Opt out of the “sale” or “sharing” of your personal information and of targeted advertising
• Opt out of marketing communications
• Object to certain processing of your data, or withdraw consent you have given
• Not be treated differently for exercising any of these rights

To exercise any of these rights, email us at hello@rvrcollective.com. We will verify your request and respond within 45 days. If we decline your request, you may appeal by replying to our decision with the subject line “Privacy appeal”, and we will respond to your appeal within 45 days. You may use an authorized agent to make a request on your behalf.

Your Privacy Choices

Open your cookie settings to turn analytics or advertising cookies on or off. Your choice is saved in this browser; if you clear your cookies or use another browser or device, please set it again there. If you opt out you may still see ads for RVR Collective, but they will not be based on your activity on our site. To opt out of other uses of your personal information, email hello@rvrcollective.com.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

RVR Collective LLC
Email: hello@rvrcollective.com