Privacy
policy.

Last updated: January 2025

RVR Collective LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rvrcollective.com.

Information We Collect

Information you provide directly:

• Name and email address (when you contact us or sign up)
• Phone number (if provided)
• Shipping and billing address (when making a purchase)
• Payment information (processed securely by Stripe)
• Any other information you choose to provide

Information collected automatically:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Respond to your inquiries and provide customer support
• Send transactional emails (order confirmations, shipping updates)
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Detect and prevent fraud
• Comply with legal obligations

Analytics & Advertising

We use the following third-party services:

• Google Analytics: To understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
• Meta Pixel (Facebook): To measure the effectiveness of our advertising and to deliver relevant ads to you on Facebook and Instagram.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage your Facebook ad preferences in your Facebook settings.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our website.

Payment Security

All payment information is processed securely through Stripe. We do not store your credit card details on our servers. Stripe is PCI-DSS compliant and uses industry-standard encryption to protect your payment information.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Companies that help us operate our business (payment processors, shipping carriers, email services)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order records are retained for accounting and legal purposes.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Object to certain processing of your data

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

RVR Collective LLC
Email: hello@rvrcollective.com